Frequently Asked Questions

Find The Answers To Your Queries Here


Coaching, Counselling and Psychotherapy are common conversational processes that can be instrumental in the development of skills that help individuals in confronting and coping with struggles, obstacles, uncertainties and conflicts effectively within a confidential and supportive environment.

Counselling is talk therapy treatment that focused mostly on specific life issues such as school adjustment, emotional/mental health issues, employment issues, and marriage or family issues. Such adjustment, development, or situational concerns are relatively brief and short in the treatment.

Psychotherapy is talk therapy used when dealing with “deeper” issues, most commonly where past experiences are causing on-going distress and interfering with life satisfaction. In psychotherapy, the client focuses on ways of being in the world rather than on specific issues in life.

Coaching is a process of discovering one’s goal in life, (re)inventing something new and working towards achieving one’s personal or professional goal.

We provide counselling and psychotherapy services for a wide variety of clients.  These include clients who seek to

  • Better manage emotions and improve the ability to function in day-to-day activities.
  • Rebuild or improve relationship with loved ones

Change harmful or unproductive behaviours, including abusive behaviour and addictions.

In Focus is unique in that we are a private practice focused on providing effective and professional coaching, counselling and therapy services. By way of professional, we ensure that our team:

a) Completed formal post-graduate education, with at least Master’s degree in counselling or a related area.

b) Obtained Supervised Clinical experienced for their clinical work after graduation.

c) Experienced personal counselling and therapy sessions, over considerable number of sessions, to work through their personal issues and achieved personal and professional growth. With experiences from both sides of the fence, it is our belief that our counsellors and therapists can empathise with our clients in a unique way, utilizing their experience, knowledge and professional skills help create productive therapy.

d) Received advanced specialised therapeutic skills training, equipped with the knowledge and therapeutic skills, and used proven and effective counselling and psychotherapy methods to work with our clients.

e) Receive continuous supervision for their clinical work. All counsellors and therapists need to be in supervision to discuss their work and their work with clients. When our counsellors and therapists work under supervision, it means that they use the services of another counsellor or therapist to review their work with clients, and help them in their professional as well as personal development. Supervision is necessary in counselling, psychotherapy and other mental health disciplines as well as other professions working with people. It is meant to protect clients and improve the ability of our counsellors and therapists to better provide value to our clients.

f) Our junior counsellors receive close supervision while working on their professional and personal development in their journey towards registration with the professional counselling body.

The supervisor is also registered with a professional counselling body hence is also bound by the rules of confidentiality.

Initial sessions for individual counselling are about 60 to 90 mins. Sessions that follow are between 50 to 90 mins. Couple sessions can be longer.

At times, clients may wish to extend the session. If the schedule of the therapist permits the session to be extended, the rate will be pro-rated at 15-minute blocks.

From S$150 per 60-minute session onwards for individuals; and from $200 per 60-minute session for couples

Beyond the first 60-minutes, the rate will be pro-rated at 15-minute blocks.

Please call for more information.

We usually start with weekly or bi-weekly sessions depending on the issues and the need. We will periodically review the progress and make adjustments accordingly. Consistency in counselling / therapy and coaching  increases success.

Seeking out counselling / psychotherapy / coaching services can be seen as one of the most worthwhile investment you can make for yourself and your loved ones. Personal and relationship issues left unresolved can be even more costly in terms of the impact on your physical, mental, and emotional well-being, and those of your loved ones.

As members of professional counselling or psychotherapy bodies, we observe the professional code that ensures the confidentiality of clients’ information and what goes on in the sessions.

However, in accordance to the professional code, there are circumstances such as the presence of danger to self and / or others, under which confidentiality has to be broken. This is also mandated by law.

Psychiatrists are medical doctors trained in the area of mental health conditions  and are able to prescribe medication. Some psychiatrists go further to also conduct “talk therapy” with their patients.

Counsellors and therapists receive training in psychology or counselling and psychotherapy. Professional counsellors and therapists are trained to handle a range of issues affecting mental and emotional health and well-being through “talk therapy” and work with the person in a holistic manner to resolve the problems faced while tapping on one’s resources and strengths

Counsellors and therapists are not medical doctors and hence do not prescribe medication. In certain situations where a consultation with a medical doctor or psychiatrist may be necessary, the counsellor or therapist can make the relevant recommendations.

When consulting with your counsellor or therapist, it is important to provide information on any medication that is being taken and the name of the psychiatrist, if any. This way, all parties  can work closely to provide the “talk therapy” that is being sought.

This is certainly not true. At different stages of life, people are faced with a myriad of life issues. Counselling and psychotherapy can help anyone to handle  them more effectively. In addition, counselling and psychotherapy is also suitable for anyone seeking to enhance life as well as achieve personal growth.

Underlying the coaching, counselling and psychotherapy process, is the authentic experience of being listened to and understood at a deeper level beyond that of an ordinary conversation. Besides being heard and understood, your counsellor or therapist will work with you to explore the  issues you face, identify your strengths, evaluate your options, explore alternatives and plan towards realising the changes.. This process is only possible with a professional counsellor  and therapist.

You may email us or call us  to make an appointment. Please include your name and number in your email. We will respond as soon as we can.

Inform us at least 48 hours in advance of the appointment if a cancellation or postponement is required. A-48 hour notice for cancellation of a session is required. This is to allow us the time to offer the appointment to another client.

Kindly take note that the full cost of the session may be payable if a session is cancelled without adequate notice or if there is no-show.

All sessions at In Focus are by appointment only. The earliest possible appointment will be arranged when a request is made to schedule an appointment. However, if help is needed immediately, please contact SOS at 1800 221 4444 (24 hours) or email at


At In Focus, we empathise with our clients as they go through myriad of life’s problems, stresses and challenges which are overwhelming at times. As these happened to us too. The only difference is, it is our profession to help others overcome these life hurdles so as to live life to the fullest.



We have a range of services available for your consideration depending on your needs. You can get in touch with us for coaching services, corporate consultation, professional training, counselling and psychotherapy services. Please visit our services page to see what we offer.



Phone: +65 8725 9303




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Chan Pei Lin

Master of Guidance and Counselling (MGC)

Counsellor Masters in Guidance and Counselling (MGC), James Cook University Bachelor of Arts (Psychology), University of Buffalo New York State

I have always had a keen interest in working with children and youth. I find it fulfilling and meaningful to be working, supporting and guiding them, and I now have more than eight years of experience in this area. After graduating from the University of Buffalo, New York State with a Bachelor of Arts in Psychology, I started working with children and youth with Special Needs in early intervention. From my interactions with my clients over these years, I have come to see that being able to provide the emotional support that they and their families need is very important.

Being diagnosed with dyslexia and tactile defensives (Sensory Integrative Disorder), I remember the unconditional and judgement-free support I received from families and friends that got me through the various challenges. Therefore, I aim to offer the same unconditional support and judgement-free interaction to all my clients. Through my personal experience, I understand how crucial it is for individuals to develop a strong emotional foundation and a support network, especially those in similar circumstance. Therefore, I strongly believe in journeying and supporting individuals through stressful times, and in working with their loved ones through the strengthening of the bonds within the family unit.

I am trained in the major counselling and therapeutic approaches and also in Choice Theory Reality Therapy and Behavioural Therapy. My work is informed by Person Centred Therapy, Emotion Focused Therapy, and Emotionally Focused Couple Therapy. Beyond children and youth, I have counselled clients in other settings and age groups including young adults and families. I am particularly interested in supporting people in building resilience and skills to cope with stress, anxiety adjustments and overall socio-emotional needs. Given my own personal and work experience, I firmly believe that everyone deserves a chance in a fulfilling life. To better support my clients, I am currently pursuing my certification for Choice Theory and Reality Therapy after obtaining my Masters in Guidance and Counselling at James Cook University.

Evelyn Rochelle Koh

Senior Principal Counsellor, Counselling Psychotherapist, Clinical Supervisor

Master of Social Science (Counselling), CTRTC, EFT, EFCT
Clinical Supervisor & Instructor (Senior Faculty of William Glasser International & William Glasser Institute, Singapore)

Certified Human Behaviour Analyst (DISC)

I developed a passion in counselling when I started out as a school volunteer counsellor working with youth. I saw the transformative power of the counselling relationship on the youths in school and even later in life beyond school. This was a life changing experience for me and I was spurred to setup my own private counselling and psychotherapy practice in 2004. That was a time when there were few counselling and consultation services in Singapore. Since then, I have been working with youths, couples, parents, working adults on their emotional issues and mental health and well-being through counselling and psychotherapy for close to 20 years.

Beyond helping my clients within the counselling room, I believe in tapping on the multiplier effect to bring healing and strength to individuals, and relationships between couples and within families. I thus expanded my work and I now devote a large portion of my time towards raising the skills and competencies of the helping profession through lecturing, training and consultancy services.

My area of passion and specialisation is Choice Theory, Reality Therapy, Lead Management (CTRTLM) because it is highly empowering. I thus find great joy in training counsellors, therapist, social workers, coaches, leaders and managers in this area.  I am also trained in Emotion Focused Therapy, Emotionally Focused Couple Therapy and Gottman Couples Therapy and my work is also informed by therapeutic models such as Positive Psychology, Humanistic Therapy, Experiential Therapy and Systemic Family Therapy.

I am grateful to have the opportunity to work with organisations across different sectors, ranging from Youth Centers, Family Service Centers and Specialist Centers to the Health Promotion Board (HPB) and Ministry of Education (MOE). The latter two involved projects where I was able to share my passion for helping youth in Singapore. With the HPB, I helped develop the Peer Support Program for youth and conducted training for youth leaders from tertiary institutions and for those involved in the online peer support network “Youthpals”. With the MOE, I conducted cluster training for school counsellors and teachers on counselling and therapy skills to better help our students.

It is also my firm conviction that all situations of loss and pain can be opportunities for deep healing, growth and connection. I have thus been committed to providing regular training on the topic of “Grief and Loss” to social service practitioners through the Social Service Institute (SSI).

Curriculum Vitae

  • Registered Singapore Counselor with Singapore Association for Counselling (SAC)
  • Registered Clinical Supervisor with Singapore Association for Counselling (SAC)
  • Registered Social Service Practitioner with Singapore Association of Social Workers (SASW)
  • Professional member of the American Counselling Association (ACA)
  • Senior Faculty member as Approved Instructor and Supervisor of William Glasser International and William Glasser Institute, Singapore. At William Glasser Institute, Singapore, Evelyn is serving in the Executive Committee to advocate Dr. William Glasser’s teaching in Choice Theory Psychology, Reality Therapy and Lead Management.
  • External Lecturer/ Clinical Supervisor, Swinburne University of Technology
  • Clinical Supervisor, James Cook University Singapore, Monash University
  • Associate Adult Educator, Social Service Institute
  • Trained in Gottman Couples Therapy, The Gottman Institute
  • Trained in Emotion-Focused Therapy, York University, EFT Clinic
  • Trained in Emotionally Focused Couple Therapy, International Centre for Excellence in Emotionally Focused Therapy, Canada